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What You Need to Know

Delivery scams are resurfacing, with cybercriminals exploiting the convenience of online shopping and shipping notifications. The latest scam involves phishing emails disguised as legitimate package-tracking messages. These fake emails often contain subject lines like “Your order is on the move!” and include links labeled “Track my order” or “Click to view.” Victims who click on these links are either redirected to fraudulent sites that request personal information, leading to identity theft, or inadvertently download dangerous malware onto their device.

While the emails may look professional, there are several red flags: the sender’s email address doesn’t match any major delivery company, the message lacks specific company branding, and it often contains vague or generic language. Scammers frequently counterfeit logos from companies like FedEx or UPS to appear authentic, increasing the chances that unsuspecting consumers will take the bait.

What You Should Do

When you receive a delivery notification, always pause before clicking. Legitimate delivery companies never require you to verify orders or provide personal information through an email link. Instead:

  • Verify directly with the carrier. Use the official app or website (such as www.fedex.com or www.ups.com) to check your package’s status.
  • Inspect the sender’s address. If it doesn’t match the company’s verified domain, it’s likely a scam.
  • Hover before you click. Hovering over a link reveals the true URL destination—if it doesn’t clearly belong to the delivery company, don’t open it.
  • Install reputable security software. While not foolproof, strong antivirus protection can help block malicious downloads.
  • Report suspicious messages. Forward phishing emails to reportphishing@apwg.org or the company being impersonated.

Staying alert and verifying communications through official channels remains your best defense against these sophisticated phishing schemes.

Think you are being scammed? Call our scam hotline or email us for help:
(801)-724-6211
scamwatch@invisus.com